Privacy Policy

LayerForge Components Sdn. Bhd. (“LayerForge”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our website, request a quote, purchase products, or communicate with our team.

Information We Collect

We collect information that you provide directly to us and data generated when you use our services:

• Contact details: name, email address, phone number, company, and role.
• Order and enquiry data: product interests, specifications, quantities, deadlines, delivery information, and related correspondence.
• Technical data: IP address, device type, browser details, pages visited, and referring sources collected via cookies or similar technologies.
• Compliance information: records necessary for tax, audit, fraud prevention, and regulatory obligations.

How We Use Personal Data

We process personal data to operate our business and deliver reliable service:

• Respond to enquiries, prepare quotations, and manage customer relationships.
• Fulfil orders, provide technical support, and improve product quality.
• Maintain the security and performance of our site and infrastructure.
• Send administrative messages, service updates, and optional marketing (with appropriate consent).
• Comply with applicable laws, including record‑keeping and financial reporting.

Legal Bases

Depending on context, our processing is based on your consent, our legitimate interests (such as providing and improving services), and the performance of contracts. We may also process data to comply with legal obligations.

Sharing and Transfers

We do not sell personal data. We share information with service providers who support our operations (for example, hosting, analytics, and logistics) under confidentiality obligations. Where data is transferred outside Malaysia, we use appropriate safeguards consistent with applicable law.

Data Retention

We retain personal data for as long as necessary to provide services, meet contractual or legal requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the record type and our statutory obligations.

Your Choices and Rights

You may request access, correction, or deletion of your personal data, object to certain processing, or withdraw consent where consent was the basis for processing. To exercise rights, contact us using the details below. We may need to verify your identity before responding.

Cookies and Similar Technologies

We use cookies to operate the website, measure performance, and remember preferences. You can adjust your browser settings to manage cookies, but essential cookies are required for core functionality. For details, see our Cookie Policy.

Security

We implement technical and organisational measures to protect personal data, including access controls, encryption in transit, and secure storage practices. No system is perfectly secure; we continuously review and improve our controls.

Third‑Party Links

Our website may link to third‑party resources. We are not responsible for their content or privacy practices. We recommend reviewing their policies before providing personal information.

Children’s Privacy

Our services are intended for business users and not directed to children. We do not knowingly collect personal data from individuals under the age of 13.

Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Material changes will be indicated by an updated effective date.

Contact Us

LayerForge Components Sdn. Bhd.
12 Jalan PJU 7/3, Mutiara Damansara, 47810 Petaling Jaya, Selangor, Malaysia
Phone: +60 3-9212 5487
Email: contact@reviewiszf.org

You can also review our Terms of Service for additional information on acceptable use and responsibilities.